Q: How much do you charge for shipping?
We offer free shipping, and you don’t have to pay any charges.
Q: How much time do you take to process and ship the order?
We normally ship your order on the same day when you place the order, and in the case of a prepaid order, we ship your order right away (normally within an hour). In the case of Cash on Delivery orders, our order confirmation team will call the registered mobile number in your order. All Cash on Delivery orders needs additional verification because we want to avoid fake orders.
The shipping time is :
- For Cash on Delivery Orders – Within 24 Hours (Monday to Saturday)
- For Prepaid Orders – Within 1-3 Hours (Monday to Saturday)
We don’t ship any orders on Sundays and Public Holidays as our delivery partners are also closed on that particular day.
Q: Which courier partners do you use?
Our Preferred courier partner is Bluedart, and we also use FedEx, Ecom Express, DTDC, Delhivery, Aramax, and Speed Post as required.
Q: Can you ship via a particular courier partner on request?
We choose the best shipping service for your Pincode and decide on the courier partners ourselves. If you want us to ship via a Specific courier partner, we can do that, but please ensure that you contact us immediately after placing the order.
Please call at 8302263606 and tell us your order number and preferred courier partner. We know that you ask about a specific courier because other couriers might ask you for self-collection from their office, and your desired courier service delivers it to your doorstep.
Q: How many days does it take to deliver the order?
We ship your orders from our Bikaner, Rajasthan office, and all nearby orders can be delivered within 24-48 hours. Here is the estimated delivery time :
|Estimated Delivery Time
||2-4 Business Days
||4-6 Business Days
||5-6 Business Days
||5-7 Business Days
IMPORTANT: Please note that we are not responsible if a package is undeliverable because of missing, incomplete, or incorrect destination information. Some customers place orders with very little information or enter the wrong Pincode during the order.
Our automated system and order confirmation team try their best to avoid such issues by verifying the shipping information with every customer. We will certainly help you with the delivery even if you’ve not provided the complete information, but you’ve to allow additional 2-3 days for us. Please also note that these are almost accurate delivery estimates. Still, factors that commonly affect shipments, such as weather delays, holidays, and local conditions, are completely out of our control, and we appreciate your cooperation.
Q: Do you provide the tracking details?
Yes. After shipping the product, you’ll get an SMS with your personalized tracking link. We’ll also inform you about the courier partner’s name and tracking number to track your package. The tracking link will always have the latest update, and whenever you click on the tracking link, you’ll know about the parcel’s current location.
Q: What if the tracking link doesn’t work?
Please contact us at 8302263606 and let us know your order number. We’ll check the shipping status and update instantly. We share the tracking link only after shipping the parcel, so you should never face any problems with the tracking link. Still, we are always here to assist you in case of any issues.
Q: Can you expedite the shipment?
Some customers ask if we can deliver the parcel within 48 hours because they need a product urgently. We are sorry, but such guaranteed deliveries are not possible. We understand your urgency, but the current delivery conditions don’t have any such provision even if you pay extra.
Q: Do you ship internationally?
No. We don’t ship Internationally but only within India.